Healthcare professionals background

Your Wellness & Medical Assistance Partner for Expats & International Visitors

We bridge the gap between your global insurance provider and local hospitals in Latin America. Expert wellness, medical, and financial management when you need it most.

350+

Connected Hospitals

30+

Global Insurers

10K+

Patients Managed

15+

Countries Covered

SierraBay Health executive team meeting

Strategic Partners

Redefining Cross-Border Healthcare Management

SierraBay Health redefines cross-border healthcare management in Latin America. We are an administrative, financial, and medical ally that helps connect insured international patients with top hospitals, while positioning those hospitals before major global insurance companies — all through custom-built technology.

We stand out for bridging cultural, medical, and administrative differences between providers and insurers, delivering fast and satisfactory resolutions for all parties. Our team is prepared to handle special and sensitive situations, always guaranteeing a close, efficient, and high-quality service. We operate under confidential corporate standards ensuring full compliance and data protection.

Hospital Support

Efficient & personalized

Financial Optimization

Greater operational profitability

Patient Acquisition

International & local referrals

Global Reach

Continuously expanding network

Confidential Standards

Corporate-grade data protection

Sensitive Case Expertise

Special & delicate situations

Explore Services

Strategic Pillars

Beyond market standards, our value proposition is built on technical excellence and professional rigor.

Highly Structured Processes

Every case is managed through proven, repeatable workflows that ensure efficiency and consistency.

Patient Growth & Cash Flow

We drive increased patient volume, greater operational flow, and improved liquidity for our partners.

Confidential Corporate Standards

We operate under strict confidential corporate standards to protect all stakeholders involved.

Bilingual Insurance Communication

Seamless communication with insurers in multiple languages, eliminating barriers and delays.

Hospital-Insurer-Patient Alliance

A strategic three-way partnership that benefits hospitals, insurers, and patients equally.

Your Medical Advocate Abroad

Whether you're living, retiring, or traveling in Latin America, we intercede between you and your insurance company back home, ensuring seamless medical care wherever you are.

24/7 Pro Guidance

Expert wellness, medical, and financial management when you need it most. Round-the-clock support for any medical situation.

Seamless Coordination

We bridge the gap between your global insurance provider and local hospitals, handling all the paperwork and approvals for you.

Elite Hospital Network

Access to the best medical facilities in Mexico's and Latin America's top destinations. Quality care that meets international standards.

Direct Insurance Billing

No out-of-pocket hassles. We handle all billing directly with your insurance company so you can focus on your health and recovery.

Multilingual Support

Communication in English, Spanish, and French. No language barriers between you and your medical care team.

Insurance Advocacy

We work directly with your insurer to maximize your coverage and ensure all claims are processed efficiently and accurately.

Expert Claims Handling

Precise management of your medical expense claims with accurate information and timely support throughout the entire process.

Strategic Alliance for Hospitals & Specialists

We are the bridge between your hospital or practice and major global insurance companies, maximizing profitability through transparent and efficient processes.

Patient Referral Network

We channel a steady flow of international insured patients to your hospital from major global insurers.

Efficient Account Management

Streamlined billing and profitable management of medical accounts with international insurers.

Financial Ally

Increase your volume of international patients and grow your revenue by working with global insurers.

Operational Excellence

Reduce time and effort in medical procedures with our automated and efficient processes.

Unified Reach

Open hospital network expanding globally. Regional flexibility and operational continuity guaranteed.

Strategic Liaison

We position your hospital before major international insurers through our custom-built software platform.

For Premium Specialists

Practice Visibility

We position your specialty practice before international insurers, connecting you with insured patients who need your expertise.

Billing & Collections

We handle all the administrative and financial management of your international patient cases, so you can focus on medicine.

Revenue Maximization

Increase profitability from international cases with optimized fee schedules and efficient claim processing.

Insurer Credentialing

We manage the credentialing process with top global insurers, ensuring your practice is recognized and approved worldwide.

Trusted by Leading Global Insurers

We work with an extensive network of international insurance companies to ensure global coverage for patients and hospitals alike.

Medicare Advantage BlueCross BlueShield Pacific Blue Cross AXA RBC Insurance Allianz Assistance Allianz Global BMO GeoBlue Assist Card Henner April International United Healthcare Desjardins Sun Life Manulife Anthem FALCK Universal Assistance CAA Canada Life Kaiser Permanente ACM World Travel Protection

How We Work

Our highly structured processes ensure transparency, efficiency, and the best outcomes for every case.

1

Initial Contact

Patient or hospital reaches out to us. We assess the situation and begin coordination immediately.

2

Assessment & Coordination

We evaluate the case, connect with the appropriate insurers, and secure the necessary approvals.

3

Seamless Execution

Our structured processes handle all paperwork, billing, and medical coordination with precision.

4

Resolution & Follow-up

Complete case resolution with ongoing support, claims tracking, and continuous improvement.

Modern hospital in Latin America

Operational Excellence Across Latin America

Our hospital network spans across Latin America, offering regional flexibility and operational continuity to ensure the highest quality care for international patients.

Expanding Hospital Network

Open and growing network across the region

Regional Flexibility

Adapting to each local market's needs

Operational Continuity

Uninterrupted service and constant support

International Standards

Processes aligned with global best practices

Get in Touch

Ready to maximize your hospital's potential or need medical assistance abroad? Reach out to us today.

Maria Carbajal — SierraBay Health

Maria Carbajal

Business Development Director

Phone (Alt)
+52 33 3032 3906
Location

Latin America